Terms of service

Welcome to EcoPrintly! These Terms of Service outline the rules and conditions for using our website and purchasing from our store.

By visiting our site or placing an order, you agree to these Terms. If you do not agree, please do not use our site or services.

1. Who We Are

EcoPrintly (“we”, “us”, or “our”) operates this website and offers made-to-order products, including personalized items, through print-on-demand partners. Your use of this site and purchase of our products is subject to the following terms and conditions.

2. Your Responsibilities

By using our site, you confirm that:

-You are of legal age in your country or have permission from a legal guardian.

-You will not use our products or services for any unlawful or unauthorized purpose.

-You will not upload any malicious or offensive content.

-You are responsible for the accuracy of any custom text or personalization you submit.

3. Product Availability & Accuracy

All products are made to order. We strive to display product images and colors as accurately as possible, but we cannot guarantee that your screen’s display will be perfect.

We may limit quantities, change pricing, or discontinue products at any time without notice.

4. Orders & Billing

We reserve the right to:

-Refuse or cancel orders at our discretion

-Limit or restrict quantities per household or customer

You agree to provide accurate, current billing and account details so we can fulfill your order.

5. Refunds & Returns

Due to the personalized and on-demand nature of our products, we do not accept returns or exchanges. However, we offer refunds or replacements if:

-Your order arrives damaged or with a manufacturing defect

-Your order is lost in transit

For full details, please read our Refund Policy.

6. Third-Party Services

We work with third-party providers (such as print and fulfillment partners) to produce and deliver your orders. While we select reliable partners, we are not responsible for their services, content, or terms. Use of any third-party tools or links is at your own risk.

7. User Submissions

Any ideas, reviews, or feedback you submit to us may be used without restriction. You agree not to submit anything illegal, infringing, or harmful.

8. Privacy

Your use of this site is also governed by our Privacy Policy, which explains how your personal information is collected and used.

9. Limitations of Liability

EcoPrintly is not liable for:

-Indirect or incidental damages

-Losses due to shipping delays or third-party issues

-Mistakes caused by incorrect information provided by you

All products and services are provided “as is” and “as available,” without warranties unless stated.

10. Governing Law

These Terms are governed by the laws of Canada. Any disputes shall be resolved in accordance with Canadian law.

11. Changes to Terms

We may update these Terms at any time. Continued use of the site after changes means you accept the revised terms.

12. Contact Us

If you have questions about these Terms, you can reach us at:

EcoPrintly
✉️ info@ecoprintly.com
www.EcoPrintly.shop